Warranty
The Customer benefits a warranty of conformity in relation to the Products delivered by AQUALUNG during two (2) years from the date of delivery, except if otherwise mentioned on the user/owner’s manual of the product.
According to this warranty, AQUALUNG is liable for (i) any lack of conformity existing at the time of delivery of the Products and (ii) any lack of conformity resulting from the packaging, assembly instructions or, as the case may be, installation if this has been entrusted to the Customer or has been carried out under his responsibility.
This conformity warranty shall not apply (i) if the Customer was aware of the defect at the time of contracting, (ii) when he could not have been unaware of the defect at the time of contracting or (iii) where the defect is the result of materials supplied by the Customer.
In the event of lack of conformity, AQUALUNG shall offer the Customer either the replacement of the Products or their repair depending on the choice made by the Customer, unless the cost to AQUALUNG is clearly disproportionate, taking into account the value of the Products or the significance of the defect.
The Customer may return the Product and have the price refunded by AQUALUNG or keep the Product and have part of the price refunded by AQUALUNG (i) if repair and replacement of the Product is impossible or without major inconvenience (ii) or could not be carried out within one (1) month following the Customer's request.
The Customer benefits a warranty against hidden defects in relation to the Products delivered by AQUALUNG during two (2) years from the discovery of the defect, within the five (5) years following the purchase date, except if otherwise mentioned on the user/owner’s manual of the product. The Customer shall prove that the defect existed at the time of purchase, that it was hidden and that it renders the Product unusable.
If these conditions are met, the Customer may return the Product and have the price refunded by AQUALUNG or keep the Product and have part of the price refunded by AQUALUNG.
For the application of the aforementioned warranties, the Customer shall return the Products to AQUALUNG in the state in which the Customer has received them with all their accessories and documents, as well as a copy of the invoice.
No charge shall be requested by AQUALUNG to the Customer for the replacement or repair of the Products for the purpose of the aforementioned warranties.
These warranties do not cover damage and wear resulting from adaptation or a special assembly, whether it is abnormal or not, of the Products. Defects and deterioration of the Products resulting from abnormal conditions of storage and/or conservation by the Customer cannot be covered by these warranties.